S01E02 · Season 1: Three Leaks
Hold Music
Day 3 of trying to book my MRI.
With Alex Rivera, Maria Lopez, Monica Hale
S01E02 · Hold Music
Transcript
Alex: Day 3 of trying to book my MRI.
Recording: Your call is important to us.
Alex: I just want my M-R-I...
Alex: Caller number fourteen, the saxophone won't let me go.
Maria: We're answering as fast as we can... There's just one of me.
Monica: Good news, Maria. We've got Gravity now.
Narrator: The order comes in. Gravity texts Alex a link. He taps it, proves it's him, picks a slot.
Alex: Thursday, two thirty.
Narrator: The confirmation goes out on its own.
Maria: Still one of me. Turns out that's plenty.
Alex: Booked. Thursday, two thirty. I had a whole second act.
Narrator: Full schedules, without more schedulers.
The Imaging Center
The episode
Alex has been on hold so long he has written a musical about it. Maria is answering as fast as one person can. Then Monica brings news, and Alex's phone buzzes.
Once the order exists, the patient is texted to book, with a link straight to open slots.
Once the order exists, the patient is texted or called to book, with a link straight to open slots.
- Booking outreachAgentic
- Confirmations and remindersAutomated
Sunrise Imaging, its staff, its patients and Gerald are fictional. Any resemblance to your fax machine is a coincidence. Video made with AI. Gravity screens show demo data.