Gravity Booking - Automated Healthcare Scheduling Solution

Handle 35% of Calls While Delivering A 10% Boost in Appointments

Revolutionize your contact center with Gravity Booking's scheduling expertise, adeptly managing 30% of call volume while elevating appointment efficiency. Experience a 10% rise in patient bookings as we seamlessly fill every available slot, transforming call pressures into patient care opportunities.

Automation

Augment Your Call Center

Leverage virtually limitless resources to enhance your call center capabilities, ensuring efficient and comprehensive call handling without the physical staffing constraints.

Accelerate

Cut Handle Times

Revolutionize patient interactions with Gravity Booking's intelligent AI-human interface. Effortlessly reduce handle times by streamlining data collection and providing human agents with comprehensive, context-rich information. Experience expedited call resolutions and enhanced patient satisfaction as repetitive questioning becomes a thing of the past.

Redefine Healthcare Booking Experience

Embrace a new era of healthcare scheduling with Gravity Booking. Our state-of-the-art AI-first system seamlessly manages complex booking processes, optimizes call handling, and fills every possible gap in your appointments. Enhance patient satisfaction with 24/7 multilingual support and automated solutions that revolutionize your scheduling operations, delivering precision, reliability, and ease.

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Features

Automated Booking

Gravity Booking efficiently handles new bookings and existing appointment changes over the phone automatically, reducing the need for human intervention.

Seamless AI-Human Handoff

The intuitive human-AI interface ensures a smooth transition between AI assistance and human operators, offering a seamless patient experience and reducing handle time.

Predictive Scheduling

Its predictive capabilities proactively fill every schedule gap, maximizing resource utilization and ensuring no booking opportunities are missed.

24/7 Multilingual Support

Gravity Booking's multilingual model allows patients to communicate in their preferred language at any time, offering round-the-clock service without language barriers.

What Our Customers Think

"With the vendor, we pretty much start by speaking to somebody who absolutely knows what we are doing right away, and our problems get solved within a phone call… Alpha Nodus literally makes changes every month and a half. They send us updates and explain what the new things are"

Imaging Center Manager

"As the healthcare landscape evolves, so does the role of technology in providing improved patient care and outcomes. One of the most noteworthy developments in this regard is the AI Assistant used by doctors and medical professionals. Having recently experienced the benefits of this AI-powered tool in my own healthcare journey, I can confidently say that it's a game-changer."

Physician Board Member

"Gravity AI analyzes all of our data, and based on the analysis, it does preauthorization work which would take a long time if we did it manually. The solution can predict where our appointment opportunities are going to be. The patients might be scheduled wrong, might not have authorization, or might not have the proper script… and Gravity AI predicts those things very well."

Director at a Radiology Group

"In the amount of time it takes to load our worklist in the RIS, our agent were able to process three prior authorizations. Gravity is lightning fast, and it automates our entire prior authorization workflows. Our team only handles exceptions that has missing informations now."

Prior Authorization Manager

Phone Silent & Schedule Full With Gravity Booking